Otto Sausage Dog

At Merle Norman Olney, we want you to be happy with your purchase! All orders are processed within 2-4 business days (excluding weekends and holidays) after receiving your order confirmation email. 

Shipping is $7 for orders under $100. Orders over $100 receive free shipping.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Read more about Shipping and Returns/Refunds.