Shipping policy
All orders are processed within 2-4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
Shipping is $7 for orders under $100. Orders over $100 receive free shipping.
Local delivery
Free local delivery is available for orders within 10 miles from the store.
Deliveries are made on Mondays, Wednesdays and Fridays. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.
In-store pickup
You can skip the shipping fees with free local pickup at the store. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 3 hours for you. We will send you an email when your order is ready along with instructions.
Our in-store pickup hours are 10-6 Monday - Saturday and 11-4 on Sundays. Please have your order confirmation email with you when you come.
International Shipping
Unfortunately, we do not offer international shipping at this time.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at joygriffin@mac.com with your name and order number, and we will look into it for you.